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Azurelink Acceptable Use Policy

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This Acceptable Use Policy specifies certain actions prohibited by Azurelink for users of the Azurelink Network. Azurelink reserves the right to modify this Policy at any time to stay in compliance with any laws, regulations and security requirements. By using Azurelink services, any customer, employee or third party unconditionally accepts the terms of this policy.

ILLEGAL USE
The Azurelink Network may be used only for lawful purposes. Transmission, distribution or storage of any material in violation of any applicable law or regulation coming to or from any unauthorized network or system is prohibited. This includes, without limitation, material protected by copyright, trademark, trade secret or other intellectual property rights used without proper authorization; government and military data protected by law and national security; university and academic data protected by public policy; and material that, in Azurelink's sole discretion, is obscene, defamatory, constitutes an illegal threat, facilitates identity theft or other fraud, or violates export control laws. Any violation of the above, which compromises the integrity of the Azurelink Network or any other network is strictly prohibited.

NETWORK AND MACHINE RESOURCES
Azurelink reserves the right to monitor and allocate network and machine resources. IP addresses are allocated per server and according to virtual server specifications. Cgi resources are allocated one per domain (a virtual host is required for each cgi-bin and is considered a virtual host). Azurelink in its sole discretion and upon reasonable notice to customer reserves the right to discontinue any hosting account and/or any script which causes excessive server load and/or uses excessive server and network resources.

To protect Internet, network, and machine resources on behalf of the entire Azurelink customer base, no individual customer may do the following:

1. Offer adult content of any kind, as determined in Azurelinkís sole discretion.
2. Utilize CGI/PERL chat, JAVA chat, or any other chat scripts in a manner that adversely affects the operations or performance of other Azurelink customers, or of the Azurelink system(s) or network(s). The adverse effect of such use shall be determined by Azurelink in its sole discretion.

Moreover, in a shared hosting environment, for the same reasons indicated above, no individual customer may do the following: (NOTE: The restrictions listed immediately below do NOT apply to collocation plans, server appliance plans, I-MHIP plans, or any other dedicated server offerings.)

1. Use their web site to store web pages, files, or data for other IP addresses or domain names, or as a repository for files, data, or ìWarez groupî download transfer.
2. Use their web site for data transfer from any database server, or for streaming audio and/or video downloads; or use their web site as a storage area for files that are not linked to the customerís web pages hosted on the same web site on Azurelinkís servers.

Azurelink may immediately suspend service without prior notice to any web site that violates these rules. In the event of any dispute regarding these rules, Azurelink may determine violations of these rules in its sole discretion.

Customers utilizing bandwidth in excess of plan limitations, or in violation of these rules, will owe Azurelink compensation therefor at the applicable rate for excess bandwidth.

SYSTEM AND NETWORK SECURITY
Violations of system or network security are prohibited, and may result in criminal and civil liability. Azurelink will investigate incidents involving such violations and may involve and cooperate with law enforcement authorities if a criminal violation is suspected. Azurelink respects the privacy of customer data and vigilantly protects that data and ALL customers who host with Azurelink. If any violation of the law or this AUP is suspected, Azurelink reserves the right to investigate. Use of the Azurelink network constitutes consent to monitoring. Examples of unlawful acts, system, or network security violations include, without limitation, the following: Unauthorized access to or use of data, systems or networks, including any attempt to probe, damage, scan or test the vulnerability of a system or network or to breach security or authentication measures without express authorization of the owner of the system or network. Unauthorized monitoring of data or traffic on any network or system without express authorization of the owner of the system or network. Interference with service to any user, host or network including, without limitation, mailbombing, flooding, deliberate attempts to overload a system and broadcast attacks. Unauthorized access to any data, system, or network from an unauthorized system or network for any purpose which is not lawful or which is intended to do harm. Forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting. Electronic forging of any kind to include but not limited to IP addresses, domains, business names, etc.

EMAIL
Sending unsolicited email messages, including, without limitation, unwanted advertising and informational announcements, is explicitly prohibited, whether sent in bulk or not, and whether commercial in nature or not. The use of Azurelink resources to sell or enable the sale of "bulk" and/or "stealth" email software (to include so-called "spoof" software) is strictly forbidden. The use of Azurelink resources to sell or enable the sale of software designed to "harvest" email addresses is also categorically prohibited. A user shall not use another site's mail server to relay mail without the express permission of the site owner. Legitimate mailing lists and subscriber lists are acceptable. Otherwise, it is spam.

USENET
Posting the same messages to multiple newsgroups (excessive cross-posting or multiple-posting, also known as "SPAM") is expressly prohibited.

INDIRECT OR ATTEMPTED VIOLATIONS OF THE POLICY, AND ACTUAL OR ATTEMPTED VIOLATIONS BY A THIRD PARTY ON BEHALF OF AN AZURELINK CUSTOMER OR A CUSTOMER'S END USER, SHALL BE CONSIDERED VIOLATIONS OF THE POLICY BY SUCH CUSTOMER OR END USER.

For Example: If you are hosting a bulk email site on Azurelink servers and you use another ISP to SPAM from in order to reference your Azurelink site by IP address or domain name, you are violating Azurelink policy and possibly the law. If you have been granted telnet access to Azurelink servers, multiple telnet log-ons are strictly prohibited and you must come from a valid IP address. Forgery is against the law. Any type of denial of service attack from valid or invalid addresses is a violation of Azurelink security policy and against the law. If you have been granted password privileges for Azurelink or telnet, sharing your password with an unauthorized user or third party is strictly prohibited. Complaints regarding illegal Use or System or Network Security issues should be sent to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Complaints regarding email abuse should be sent to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Complaints regarding USENET abuse or SPAM should be sent to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

COPYRIGHT INFRINGEMENT
The Digital Millennium Copyright Act provides limitations for service provider liability relating to material online with regard to information residing, at the discretion of the user, on a system or network that the service provider controls or operates. 17. U.S. 512(c). The designated agents for notification of claimed infringement are: Azurelink, LLC ATTN: GENERAL COUNSEL, 150 Fearing St. Suite 12 Amherst, MA 01002. For alleged copyright infringement go to http://azurelink.net/legal/copyright/. To provide counter-notice in response to an allegation of copyright infringement go to http://azurelink.net/legal/copyright/counternotice. For other legal issues or concerns contact: Azurelink, LLC ATTN: General Counsel, 150 Fearing St., Suite 12, Amherst, MA 01002.

To view our online agreement http://azurelink.net/legal/contract Azurelink does not tolerate any pornographic material or spamming and both infringements will result in an investigation and possible termination and removal of the site and/or virtual server without a refund. Azurelink prides itself as a responsible member of the Internet community and is committed to protecting the data of and providing quality service to all Azurelink customers all of the time.

INTERACTION WITH AZURELINK STAFF
Any threat, vulgar and profane language directed at any Azurelink staff member through phone or email may result in immediate termination of an account. Any violation of this policy by any employee, contractor or third party programmer of Azurelink should be reported immediately. Bottom line is: let's work together toward a mutually beneficial relationship and create a prosperous and responsible Internet community.

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SALES QUESTIONS: Email or call (413) 549-2020
CUSTOMER SERVICE: Email or call (413) 549-2020 (please have customer#)
BILLING SUPPORT: Email or call Toll Free (800) 549-2060 (please have customer#)

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